Frequently Asked Questions

Here you will find the answers to some of the questions we get asked the most. If you can not find what you are looking for please contact us via email at

Yes, you are required to have proof of payment before you can start the course. Credit card transactions will reflect immediately and you can start the course straight after payment. If you are doing an EFT transaction then you will have to send us proof of payment before starting the course, this could take up to 24 hours. Once this is complete you will receive an email confirming your login details.

This website does not share personal information with third parties nor do we store any information about your visit to this website other than to analyse and optimize your content and reading experience through the use of cookies. You can turn off the use of cookies at any time by changing your specific browser settings.

No we do not. Our Genomic Data Science courses  are distance learning online courses and our goal is to make scientific study as affordable, easy and rewarding as possible. Although we do not offer physical classes that you attend, we have the last taking place live according to the set date and scheduled CAT time, alongside uploading all lecture material onto your Microsoft Team. We do provide a comprehensive study support and course network which enables you to pass your courses. This support network includes:

  • Providing you with study material that has been specifically designed for the particular course.
  • Providing you with all the materials that you need for your course.
  • Making tutors available for student help and support.
  • Providing you with an online discussion forum where you can connect with other people studying the same course.

With our Genomic Data Science courses it is really easy to start studying – course registrations are open throughout the year. Once you have registered, and proof of payment has been received from us. You will create an account on the CHPC,  receive your login details and be joined into the Microsoft Teams

It happens that students change their mind about the course they are studying, and after further inquiry, realise a different course would be better suited to them. You can contact or call +277 (021) 713 6306  if this happens and we will guide you through the process of switching your course.

Yes it is an online learning course so you have access to the course and course materials wherever you are.

Distance learning / online course or home study, is a form of education where students study from home, instead of attending classes. Students receive their study material via post or courier, or download it from the internet, and receive academic support from their instructors and tutors via telephone, email, and post.

Yes, you can register for as many courses as fits your schedule.

One of the keys to being a successful online student is self-discipline, you have to be motivated to get the work done on your own. If you have a family and/or a full-time job while you are taking our online class(es) it is important that you establish a schedule of when and how you will get your work done. If you don’t understand an assignment it is important to ask questions for clarification so you don’t fall behind. Instructors make themselves available to students via email, discussions boards, virtual office hours and conference calls.

Online courses are graded just like classroom courses. High-level critical thinking is required, and students leave the course with an understanding of the subject and an ability to apply their knowledge in a real-world setting. Standard assignments include reading the course text and additional materials, active participation in online discussions, quizzes or tests, writing papers etc.

Genomic Data Science Online courses offered through Omics Data Solutions  have a specific start and end dates along with due dates for assignments. The programs are not self-paced or independent study. However if you have missed the start date for a particular course you are still able to access all the course materials and have access to chat rooms alongside private communications and access to the teacher, however you will have missed the live virtual lesson, but that does not hinder you from getting all the information required to successfully complete the course

Omics Data Solutions Genomic Data Science Courses follows a blended teaching and learning approach, which includes interactive online learning. It is therefore important for students to have access to an internet-enabled device, preferably a laptop, alongside a stable internet connection

The minimum recommended specifications are an i3 processor with 8GB of Ram and 500GB of storage. Please note that some courses require higher specifications and specific software, if you are unsure of your device do not hesitate to contact Omics Data Solutions at

Students are responsible for changing the email address to which the student account should be emailed. Kindly update Omics Data Solutions course co-ordinator at Unfortunately no third party (eg sponsor) may request a change of email address without the student’s consent.

Make all payable to Account Name: OMICS DATA SOLUTIONS 

Bank Name: Standard Bank 

Account Number: 10134287914 

Account type: BIZLAUNCH


Branch code: 020909 Branch code (electronic payments): 051001 


Reference to be used on the deposit slip:

*  Your invoice number and name

Omics Data Solutions Pty Ltd is in the process of finalizing our online and credit card payment system. Once it is updated it will be available on the website at as well as on the invoice sent to you.

We do not accept course / monthly instalments. However you may request such an arrangement by our financial office at there is no guarantee that a payment plan can be made, however we are open to hearing your reason and in certain situations an exemption can be made.

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